Aug 11 1:11 PM
Removing artificial grass can be very easy! It is just like removing the old carpet, however, you need to be careful about infills inside the old artificial turf: In most cases, your old turf should be secured by nails or spikes along the perimeters and with infills, so you might start with the edges by pulling out the nails and start to roll the turf, during such process, pay attention to the infills so you don’t get things messy. If your area is rather big, you can cut the turf into smaller pieces before rolling them up so make it easier to handle. Please feel free to contact us if you have any other questions by phone, email (firstname.lastname@example.org) or simply fill out this online form: https://www.globalsynturf.com/free-quote
Aug 7 3:02 PM
One of the key benefits of artificial grass is to eliminate the use of pesticides and other chemicals that harmful. So I will definitely not recommend using pesticides on your turf. I wonder why specifically did you ask this question, please call or email us at email@example.com so we help more after knowing your specific situations, thank you.
Aug 3 12:04 PM
The sunlight reflections from a window will burn or melt your artificial grass. The best way to avoid such problem is to tint your windows. There is a special window tint film made by 3M will dramatically reduce the heat and won’t get your grass burned. Unfortunately, artificial grass warranty won’t cover the window burns or melt, so you will need to make sure taking actions on the window tinting as soon as possible before it is too late. You can always feel free to call or email us at firstname.lastname@example.org with any additional questions, or simply fill out this online form: https://www.globalsynturf.com/free-quote
Jul 22 4:52 PM
You don’t really need to worry about the fibers not straightening up after you unroll your artificial grass. Typically the turf fibers will automatically stand up in the sun on a decent warm day without you doing anything to it. Also, you won’t need to try to brush up the fibers before you installing the turf, the most common practice is that you leave the artificial unrolled in the sun for an hour or so to acclimate, then at the end of your installation, after adding infills, while brushing the length infills into the grass, you also straighten up the fibers: at this stage of your installation, you can use normal push brooms or a power broom. Some people might use power washer as well. To learn more about artificial grass installations, please visit this link: https://www.globalsynturf.com/installation-guides
If you have any further questions, please contact us by phone, email or this online form: https://www.globalsynturf.com/free-quote
Jul 22 2:02 PM
You definitely can use the vacuum cleaner on the artificial grass, especially in your situation. Please just make sure not to use the vacuum designed for low pile carpet or bare floor, you should use either the “Shop Vac” type or carpet vacuum can handle high piles. Or you can use a portable blower to clean up your artificial grass as well. Please let us know if you have any other questions by phone, email or this online form: https://www.globalsynturf.com/free-quote
Jul 14 6:09 PM
Well, this is a very good question. We have new artificial grass introduced to the market every year, and the entire industry has been growing at a very fast pace for the last 20 years, several new generations of products have been introduced during such a short time period. Artificial grass is not necessarily cheap, so switching it based on trend might not be a good idea for people with tight budget, especially for those big areas installations. I can see it will be very easy to switch out smaller pieces from time to time, but not for larger sized artificial lawns: You would want to have the artificial grass to last you a long time so you don’t have to worry about paying water bills and maintenances. So you can try to catch the trendy artificial grass only when you are financially able, otherwise, you should pick some most current products and have it for a long time.
Please feel free to contact us by phone, email or this online form for any further questions: https://www.globalsynturf.com/free-quote
Jul 12 10:59 AM
The water residue can build up on the surface of artificial blades and make your grass look whitish after a while: this is common especially you have water nearby the artificial turf, such as your sprinklers. The rain water normally won’t leave any marks on artificial grass.
Please keep in mind that the water is not “changing” your turf color, rather building up on the surface of it. Please let us know if you have any further questions by phone, email or this online form: https://www.globalsynturf.com/free-quote
Jul 10 5:52 PM
Technically, our artificial grass will last at least 15 years as our warranty covers under normal usage and weather conditions. In reality, applications such as you have described, your grass will last much longer if it is not exposed to hostile weather. You can find all the details regarding our warranty coverage on artificial grass products from our website: https://www.globalsynturf.com/artificial-grass-specifications-specs.
If you have any further questions, please feel free to reach out to us by phone, email or this form, we are here to help: https://www.globalsynturf.com/free-quote
Jul 8 12:49 PM
Repairing artificial grass is very similar to that of carpet. It all depends on the size of your damaged area and if you have any same dyelot products available for the repair. Artificial grass is like carpet in term of production batches: the same product will have very minimum color shade variations from production to production which called “dyelots” as an industry term. People won’t be able to tell the difference by looking at the different dyelots separately unless piecing them next to each other in which sometimes differences can be noticed and sometimes there is no difference. Professionals are always aware that there will be chances for the dyelots not matching up so it is very important to use the same dyelot on the same project. By that said, i hope you have kept some leftover turf from your original installation and the leftovers are big enough to cover the damaged area. If you do have enough, all you need to do is to cut out the damaged section, and cut the exact size from your leftover piece, and glue it together with your existing piece. You can find the glue and seaming tape for the repairs from this link: https://www.globalsynturf.com/catalog/supplies
If you don’t have any leftovers and you have to buy a piece for the repair, you just have to anticipate that the new and your original pieces will very likely not matched.
Please feel free to contact us if you have any further questions by phone, email or this online form: https://www.globalsynturf.com/free-quote
Jul 6 5:00 PM
Well, to be honest, there is really not much you can do to prevent the ice from forming on the artificial grass during winter time. It is the act of nature, just like any other products such as outdoor furniture, artificial grass itself won’t be able to generate any actions heat to stop the ice. Please let us know if you have any further questions by phone, email or this online form: https://www.globalsynturf.com/free-quote
Jul 2 11:52 AM
Our pet odor Neutralizer for artificial grass comes in with a garden hose attachment, all you need to do is to connect it to your garden hose and spray, super easy! If you don’t have a garden hose to work with or you do not want to use a garden hose, you can simply dilute the Neutralizer at a rate of 2 oz per gallon mixing with water and apply it onto the smelly areas. For more detailed information about the product, please visit this link: https://www.globalsynturf.com/products/pet-odor-neutralizer
Please feel free to contact us by phone, email or this online form if you have any further questions: https://www.globalsynturf.com/free-quote
Jun 30 9:11 PM
Generally speaking, you can use a broom to clean off the seeds: I think your concern is the seeds might not stay on top of the grass, instead they will fall into the grass, depending on how much of these spilled seeds are: it is fine to have them inside the grass as “infill” to certain extend, I will say 1/4-1/2”, any more than that will make the seeds noticeable and you will need to clean them off. Again, broom will work, also you can use a blower, or a vacuum. When using a vacuum, you need to be carful not to suck out the infills in your artificial grass. As far as the nectar concerns, you need to be careful not to have it build up as it might be difficult to get it off your grass, if simple water rinsing or garden hose won’t do the job, you can try to use aerosol refrigerant which should work in most cases. Please feel free to contact us by phone, email or this online form should you have any further questions: https://www.globalsynturf.com/free-quote
Jun 27 11:56 AM
We use polyurethane glue to secure artificial grass fibers into the polypropylene primary backing, it is very strong to hold both the straight yarn and the thatch in place. All of our artificial grass products have gone through the tuft bind test which shows how strong the glue rose hold the fibers, and our grass performs very well and all exceeding industrial standards. You will be able to find all the tuft bind tests under each product’s page, or you can see the testing information on all of our products: https://www.globalsynturf.com/artificial-grass-specifications-specs
We offer free consultations on all our artificial grass products and installations, please feel free to contact us by phone, email or this online form if you have any further questions: https://www.globalsynturf.com/free-quote
Jun 23 2:11 PM
If your artificial grass is initially installed correctly, under normal weather and usage with proper maintenances, it can last a long time! We offer a 15 year limited warranty on most of artificial grass, and we know that the lifespan on our artificial grass can go way beyond that under normal weather and usage. Very rarely I have heard people need to replace their artificial grass. Very minimum maintenance needed on turf from time to time, such as to broom up the fibers when you start to notice fibers flatten down, blow off leaves or debris on the surface of the turf, adding infills only when necessary and rinse cleaning by using a garden hose or power washer when needed.
We provide free consultations on our products, please feel free to contact us by phone, email or this online form if you have any other questions: https://www.globalsynturf.com/free-quote
Jun 15 2:09 PM
Typically you can treat your indoor artificial grass as carpet, the only thing you won’t do is to steam clean it as you would on real carpets. If your artificial grass is with short blades which are common for indoor applications, you can simply vacuum it by setting your vacuum cleaner at high carpet settings. You will need to be a bit careful on the real high fiber artificial grass when it comes to cleaning: you need to test a bit to see if your vacuum can handle real tall fibers before you vacuum it, if not, you can use semi-dry mop to clean the grass. Please feel free to reach us by phone, email or this online form should you have any further questions, thank you: https://www.globalsynturf.com/free-quote
May 28 2:26 PM
Unfortunately we don’t offer any accessories for leave removals on artificial grass. It is basically the same to remove leaves from your artificial grass surface as from real grass lawns. By that said, if using a broom is not a good option for you, you can always get a leaf blower: either a battery operated one or a powerful gas powered that most landscapers use. I personally suggest you to use the electric one as it will not generate any air pollutions and tends to be much quieter.
Please feel free to contact us by phone, email or this online form if you have any further questions: https://www.globalsynturf.com/free-quote
May 22 10:33 AM
Artificial grass doesn’t require much maintenance or cleaning. Normally people just broom off the leaves or debris on the turf surface. When it comes to cleaning, garden hose rinsing will do the job in most cases. However, if you would like to give a deep cleaning on your artificial turf, you can use regular soap: get a garden hose attached bottle from your local hardware store or online, put soap in it and attach it to the garden hose, rinse your turf! It is just that easy! The only think I will recommend is the general purpose soap for cleaning, you might try different cleaning products but please make sure not to use anything abrasive! Our artificial grass has very smooth yarns and not porous so things won’t be stuck on it easily, in most cases the soap will do the trick for you along with the water jet force of your garden hose. I think you can use none abrasive oil cleaners if you go grease on the turf without hurting it. To get connected with our experts on any other questions you might have, please call or email us, or fill out this online form: https://www.globalsynturf.com/free-quote
May 18 10:55 AM
Yes, like any surfaces with frost or thin layer of ice, artificial grass can be slippery in such conditions. You need to be very cautious waking on the turf surface in such conditions. Artificial grass is essentially a plastic product and it gets a bit harder in cold conditions, with ice on it, you simply won’t be able to avoid the slippery situation. Please feel free to contact us for any further questions or concerns via phone, email or this online form: https://www.globalsynturf.com/free-quote
May 16 3:11 PM
May 14 1:17 PM
There are couple of ways to create stripes visual appearance on your artificial grass:
1. You can stripe your artificial grass by using the same type of product but installing them with tips of grass fibers facing two opposite directions. First, you have to decide on how wide you would like the stripe to be, then cut the grass to the size according. By using the same product to create artificial grass stripe looks, the results might be less striking.
2. You can use two different colored artificial grass to install them side by side to create the stripes: you need to make sure to choose the two different products with same pile height so after installation you won’t have an uneven surface. By doing the stripes with two different colored turf, you should lay the grass so the tips of the grass fibers are facing the same direction.
Please feel free to contact us via phone, email or this online form to get connected with one of our experts should you have any further questions: https://www.globalsynturf.com/free-quote
May 8 4:57 PM
Technically, you can place almost anything heavy on artificial grass, normal pressures from heavy objects won’t hurt your turf while they are sitting still. Just to be aware that after a while with heavy objects on the turf surface, grass fibers will be pressed down and hard to get them up which is very normal and will happen to anything with heavy pressures on. If you are living in an extremely hot area, you will need to be careful about metal or any other high heat transferring items on your turf regardless heavy or light. I have experienced issues with metal getting scorching hot (over 200 degree F) that melted the artificial grass fibers.
If you are not sure about anything related to artificial grass, please feel free to contact us via phone, email or this online form, and we can offer further free professional help: https://www.globalsynturf.com/free-quote
May 7 1:58 PM
Two main factors determine if your artificial grass damages are repairable or how well it can be repaired:
1. The size of the damaged area: normally it would be an easy cut and patch job if the damaged area is small. However, it the damaged area is too big (say over half of the area), it might not worth it to repair instead of replacing the entire area. Even a small damage area to be repaired, you need to know the next point about how well it can be repaired.
2. Some of the repair work for a small damaged area can be an easy job, but the end result can be different depending on how long your artificial grass has been initially installed. After years of wear and tear, even you patch an area with the exact same product and the same batch, the original and new piece won’t look the same, and it might take months if not years for them to blend in. It is just like carpet, you patch an area on a 10 years old carpet, the will look very different from old and new even they are the same product to start with. Well, a lot of people won’t think it is an “issue”, but it is always good to know.
Should you have any further questions or need help on how to repair artificial grass damages, please feel free to reach us via phone, email or this online form: https://www.globalsynturf.com/free-quote
May 4 2:42 PM
The beauty and big advantage of having artificial putting greens is that will need minimal maintenance if any! If you have your artificial putting green installed in a area that consistently have debris or leaves, all you might have to do is to blow off these when such things presented. Other than that, there won’t be anything else. From time to time, if you would like to increase the ball speed, you might want to add some more sand infills onto your artificial putting green, but such adding infills happen will be in an intervals of months if not years.
Please free feel to contact us if you have any other questions of concerns via phone, email or this online form, we are here to help!
May 1 11:31 AM
Our artificial grass products hold up really well in cold weather. Since turf products are made of plastic components, it will react to temperature changes like any other plastic products. When it gets warm, the grass blades will be more relaxed and softer, when it gets cold, the blades will get more stiff and harder. However such changes are considered normal, and no need to worry about it. In a cold condition, artificial grass will get stiff and hard, with snow covering or frosts, the surface can get slippery and you need to be cautioned for fall hazards in such conditions. Again, you won't need to worry about the product's integrity and quality in such conditions. We offer free consultation on any questions or concerns you might have, please feel free to reach us via phone, email or this online form: https://www.globalsynturf.com/free-quote
Apr 30 11:48 AM
This is a tough question. In general, extremely hot weather and sunlight should not burn the turf if not exceed 190 F: we all know that certain areas can be as hot as 120 F during the hot summer months, when the air temperature gets to the 120 F range, the ground temperature will reach 180-190 degrees which can be dangerously close to the point of melting artificial grass. You might have seen the story that the extreme heat even melted garbage cans in Arizona couple of years ago. Therefore, we have to answer your question in a specific term of temperatures instead of using general terms of “extremely heat” or “hot sunlight”.
Typically, at 190 F or so, artificial grass will start to “disforming” by getting extremely soft and curling and staying that way, but not necessarily getting melted. At 200-220 F, the artificial grass will start getting melted or burned. To help artificial grass holding up better in extremely hot climate, you can use the Tcool infills along with your artificial grass installation, here is the link for the Tcool infills: https://www.globalsynturf.com/tcool-infill
If you have any further questions or concerns, please feel free to reach us via phone, email or this online form: https://www.globalsynturf.com/free-quote
Apr 29 1:07 PM
Yes, it is very easy to replace a section of artificial grass should you need to. The installation and repair on artificial grass are very similar to that of carpets. If you have a stain or damaged area of your carpet, all you need to do is to cut the bad section out as a perfect square then patch it up with a matching piece, for artificial grass, the process is the same. Three of things you need to make sure of:
1. At the initial installations of your artificial grass, you want to keep some leftover pieces for any possible future needs
2. When you are patching up a section of your turf using the leftovers, you might notice the difference between “new” and “used”, given time, the difference will be diminishing.
3. You will need good carpet knife, seaming tape and glues to do the patching work. If you are not comfortable doing the work yourself, I will strongly recommend you to find a professional to do the job for you.
Please feel free to reach us for fore free consultations via phone, email on this online form: https://www.globalsynturf.com/free-quote
Apr 23 12:27 PM
The short answer is yes. Placing heavy objects on artificial grass is like placing heavy furniture on carpet, the weight of the objects won't hurt the artificial turf at all. You just need to realize that after a while, the turf will be flattened by the heavy weight. Also if you leave your objects on for years, you will see the visual difference between the covered area and the rest of your turf: the area with the objects sitting on will look much newer and fresher than the uncovered areas, again, this is very similar to the carpet. We have people putting outdoor furniture along with playground fixtures on the artificial grass surface all the time, never present any issues or problems.
Please feel free to reach us via phone, email or this online form should you have any further questions or concerns: https://www.globalsynturf.com/free-quote
Apr 5 2:10 PM
Artificial grass doesn’t provide any good conditions for the pests or snails to live within, therefore, you shouldn’t concern about such animals or pests will present any problems. Compared with real grass lawns, artificial grass is much “cleaner”! We have never had any complaints about such issues before.
You can always feel free to reach out to us via phone, email or the online form for any further questions for concerns:
Apr 4 4:24 PM
From time to time, you can see weeds grow from the edges of your artificial grass or even through the drainage holes. Weeds are very stubborn and can grow anywhere possible. To avoid weeds growing through your artificial grass, I will recommend you to use the weed barrier on top of the sub base, under your artificial turf. If you have your artificial grass installed and didn’t use any weed barrier, to get rid of the weeds can get very easy: first of all, you won’t have much of weeds grow through artificial grass at all, the weeds will be very spotty, you can simply pull them out or use weed killers like roundups, but when using the weed killers, you need to be careful and I always recommend you to wear gloves and masks to protect yourself or use organic (non-chemical) weed killers.
We offer free consultations, please feel free to reach us via phone, email or fill out this online form for any other questions or concerns: https://www.globalsynturf.com/free-quote
Apr 3 2:43 PM
Artificial grass requires minimum maintenances if any, depending on the applications and usages. Typically for people’s front yards with minimum traffics or usages, you might not to do anything for years besides to remove leaves or debris from the lawn surface. Some heavy used areas, you might need to brush/rake up the fibers from time to time and adding some infills when needed.
To find out more about this topic, please visit our product specification page and take a look at our suggested maintenance guide: https://www.globalsynturf.com/artificial-grass-specifications-specs
Mar 20 5:48 PM
Under normal weather, usage and traffic, artificial grass can last as long as 15-25 years! We offer a limited 15 year warranty against any manufacturing defect. We go through very rigorous testings on all of our products on anti-UV, discolorations and wear/tear before we introduce our products onto the market, you should have a peace of mind by having our artificial grass.
Should you have any further questions or concerns, please feel free to reach us via phone, email or this online form: https://www.globalsynturf.com/free-quote
Mar 18 1:22 PM
There is very minimum maintenance involved for your artificial grass. You might not need any maintenance at all if your artificial grass installed in areas not much getting used such as front yard, for none or less traffic/usage areas like most of front yards, you might just need to blow or brush off leaves or debris from time to time. Other areas where your artificial turf installed being used a lot or with a lot of traffics such as back yard, from time to time, you will need to clean if off by simply rinsing with your garden hose or add some additional infills once a year. For some of the heavy traffic areas, you might want to brush up the flattened blades from time to time. We have a recommendation document for minimum maintenance for your artificial grass, please visit this link for nore details:
Please always feel free to reach us via phone, email or the online form for any other questions or concerns you may have:
Mar 17 1:34 PM
Well, this is a very good question. The rain will definitely help cleaning up your artificial grass and more importantly, it won't get messy or muddy like real grass, the rain water will simply rinsing through your artificial turf and give it a "bath". However, I don't know how "clean" it will get as everyone's expectations can be different.
My personal experiences are that right after the rain, we can walk on it and the artificial grass looks and feels very clean to me, there still is some water and moistures trapped in the artificial grass, but not significant enough to bother me. Regardless, having the artificial grass to replace your real grass lawns in the rainy areas is a great idea and very practical as well!
Mar 13 11:30 AM
You can use any weed killer available at your local hardware store or on Amazon. Most of the weed killers on today's market won't hurt artificial grass. Please make sure to take precautionary measures when using the weed killers: I will suggest you to use face masks and gloves when applying such onto your artificial grass lawns. If you haven't installed the artificial grass yet, I always recommend to use a layer of weed barrier at the installation if weed a problem knowingly.
Interestingly, some people simply leave the weeds alone which makes the overall artificial grass lawn look even more realistic, however, I am not necessarily recommending that.
You can always reach us via phone or email should you have any further questions or concerns, we are here to help!
Mar 6 9:53 AM
I won't recommend you parking your car on top of artificial grass. The tire spins will very likely to damage the turf. However, people have designs to use artificial turf between pavers will be fine.
Mar 3 7:32 PM
Well, the artificial grass applications can be many, not necessarily only limited to four. Here is my summary of artificial grass usages:
1. Sports fields: Most of today’s sports fields have been using artificial grass for its low maintenance and superior functions.
2. General landscape: Compared with real grass lawns, artificial grass saves water and require minimum maintenance and has been becoming a solid replacement of real grass.
3. Golf putting greens: It is impossible to have real putting greens in your back yard, with artificial turf, your dream becomes true.
4. Pet applications: artificial grass is perfect for dogs, it provides excellent drainage, easy to clean and not getting muddy or messy regardless the weather!
Again, there are many other other applications for artificial grass, the list can go on and on. Please feel free to reach us via phone or email to discuss about your specific applications.
Mar 2 8:53 AM
First of all, the chances of moles growing on the artificial grass is slim to none: Our turf products doesn't provide living conditions for germs and moles to grow as long as it kept free of dirt and debris buildups. In any rare cases of moles, it can be treated the same way of how moles problems treated as moles in other situations. Regardless, the moles won't damage your artificial grass. any treatments or cleaning with agents that non-abrasive won't hurt the turf either.
Again, the key point to prevent moles in artificial grass is to keep it free of dirty items/debris buildups, even though the turf itself doesn't have the inhabit to grow moles, but moisture/dirty/debris buildups can present an issue.
Please always feel free to reach us via phone, email or fill out the online form if you have any further questions:
Feb 27 8:02 PM
Yes, you can vacuum the artificial turf for indoors: most of the cases, we don’t recommend infills to be used on synthetic grass for indoor applications, so you can simply use vacuum to clean up the turf, guess what, the vacuum will also help the artificial grass stand up better!
Feb 19 8:07 AM
Yes, you can remove the snow and ice frown artificial grass surface. However, you need to be very careful on what to use to do the removal. Not like real grass, artificial grass won’t regrow itself once damaged, so I won’t recommend you to use any snow removal equipment or sharp tools to remove snow or ice, instead, you should just use push broom or regular broom to do the job.
You can always reach us via phone or email for any further questions....
Feb 13 9:28 AM
It will be perfectly fine for you to place garden furnitures, kids toys or trampoline on the artificial grass. Just like putting furnitures on your carpet inside your house, the only thing you need to be aware of is that once you remove these furnitures in the future, you will see the pressing marks on the artificial turf surface which is very normal.
If you have further questions, you can always reach us via phone, email or the online form below:
Feb 11 9:55 AM
This is a good question, the answer is NO: the sands infills on the artificial grass won't get in the house. On average, we suggest to use 2 lbs of infills per square foot on artificial turf, once infills applied onto the artificial grass surface with proper brushing, the sands will find its way to the bottom of the artificial grass, you will not see them or feel them once infill is done. So when you are walking on the infilled artificial grass surface, you will not make contacts with the infill sands, and they will get in the house.
Feb 11 1:02 PM
Yes, with a lot of consistent heavy traffic and use, the artificial grass will get flattened over time. Even though our turf are all engineered with the best resilience possible, but you simply can't overcome the law of physics. You can prevent such issues by adding more infills which will help the fibers standing up better and longer, or brushing/raking the turf periodically after use. However, most people will leave it alone as the integrity of the artificial grass is in tact and you might not want to spend much time to keep up with it, all the functions and benefits of artificial grass will not be compromised even though the fibers flattened during time....
Feb 10 4:26 PM
Yes, you are not going to damage the turf by simply walking on it during snowy winter days. Actually nothing different than your walking on the artificial turf surface during a regular summer day. Like any other surfaces such as your driveways, you will need to be careful when walking on a snow covered artificial turf surface or any other surface as it can get slippery.
Feb 10 8:32 AM
Your artificial grass will be super easy to clean. Anything goes on it, you can simply wipe it off or rinse them off, very easy! Depends on how big of your artificial lawn and how big of the spilled area, of your spilled area is small, all you need to do is to spray some detergent and use a paper towel to wipe it off. If the spilled area is big, you can use your garden hose to simply rinse it off, if you want to clean it better, you should use some detergent to do so. You can do the same practice to clean your artificial lawns in general.
Feb 9 4:20 PM
Artificial grass is very durable and can be washed by any type of detergents that not abrasive. If you feel that simply using water is not going to do a thorough clean for your turf, I will suggest you to try with some mild detergent to see how the result will be, it regular mild detergent can do the job, you don't have to use more heavy duty type. Depending on the size of your artificial turf, I will always suggest you to use a garden hose, and get a hose attached bottle to fill with detergent, then simply spray! If you want to sanitize the turf or get rid of any smells, you can vinegar in the attached bottle and spray down the artificial grass!
Please always feel free to reach us on any other concerns or questions you might have by phone, email or our online form: https://www.globalsynturf.com/free-quote
Feb 6 12:03 PM
Our artificial grass requires very minimum maintenances if any. Here are some of scenarios when it comes to artificial turf maintenances:
If you are installing the artificial grass in a busy area with a lot of traffic and usage, you will need to periodically brush or rake up the grass as they fibers will lay down faster than less traffic areas. However, if fibers laying down doesn't bother you, you can leave them as it without worrying about it.
If you have your artificial grass installed in slope areas or your turf with short blades, from time to time you might want to add some infills as after a long while, your original infills might get wash away.
In most of cases that there is limited traffic and minimum usages such as most people's front yard, there is almost nothing to be done on your artificial grass once installed. We have so many customers that never have done any maintenance on their artificial grass lawns years after they were installed. Maybe just to blow off the leaves on it and that is it.
For more information regarding your question, you can always visit this link on our website, under each product there is maintenance page on it;
Feb 4 8:23 AM
The artificial grass itself is not repairable: for an example, if you damaged the fibers of the grass, you won't be able to fix it. However, the overall installation can be repaired. This is very much like carpet in your house, if you have your carpet stained, and not able to remove it, you can fix this problem by cutting out the stained piece and replace with a new piece: to patch it up. Artificial grass repairs can be done the same way, if you have an area of the turf damaged, you can cut it out and use a new piece to patch it up. One thing you need to make sure that it will be the best to use the leftover pieces from your original installations so the dye lot of the turf matching up perfectly, even so, if your original installation has been done for a long while, your new patched in piece probably won't look and feel the exact match as your original installed turf has already been weathered with wear and tear on them.
You can always feel free to reach out to us and talking to one of our expert if you have any further questions or concerns regarding this matter: 1-877-796-8873, or fill out the online form:
Feb 3 1:12 PM
It will be a very simple process:
1. Pull out the edges of the artificial grass and be aware of nails around them.
2. Roll up the turf and dispose.
3. If you can't handle the big rolls, you can always cut them into smaller pieces whatever sizes you like to fit into a trailer or garbage or dumpster.
Feb 2 11:26 AM
Artificial grass will hold up very well in traffics, the traffic won’t affect the integrity of the artificial turf, however you need to anticipate turf blades to lay down after a while. This is the law of physics, you give constant pressures on anything, you will see the impact of such constant force, the same apply to artificial grass. No need to worry though as the turf is designed to take regular wear and tear, being matted down is not necessarily a quality concern rather visual changes from users’ perspective.
We will be more than happy to discuss with you on your applications and help you set up proper expectations on how your artificial grass will perform before you make any comments, please simply fill out this online form to get connected with us:
Jan 29 5:32 PM
Just like carpet leftovers, depending on the sizes of the leftovers, you can cut the artificial grass into a door mat or mat for your patio area. Or simply roll them up and store them away for future possibilities. If for any reason you need to replace a small section of your turf, you will always have it to use. Again, like carpet, sometimes people ruined their carpet by accident, and they can cut out the ruined area and use leftovers to patch it up.
Jan 29 4:32 PM
In your situation, the only solution is to tint your windows. There are specially made window tinting products from certain reputable companies such as 3M which dramatically cut down the reflecting and minimizing the heat transferring. Window tinting companies who offer such products will provide a guarantee for not melting artificial grass. To have your windows tinted you will kill two birds with one stone: provide better insulation for your house, and not to reflect and melt your artificial turf.
Jan 29 2:46 PM
If regular garden hose rinsing or grease remove doesn't work, I will suggest you to get either aerosol refrigerant to spray on the area and then scrape them off; or you can use dry ice on the area and then scrape off. Either candy or gum, when they got cold to certain point, they will lose their viscosity.
Jan 25 4:12 PM
Yes, you can as long as the moss killer you are using is not abrasive. Artificial grass fibers are non porous and with a super smooth surface, typically moss won’t even grow on the fibers, but they might find ways in between the fibers or within the regular sand infills. If you have moss growing concerns, I will recommend you to use antimicrobial infills so you will not have to worry about even cleaning off the moss as the chances of moss growing on your artificial grass will be dramatically reduced. Here is the link for our antimicrobial infill product:
Again if you will ever have to use moss killers, please make sure to read instructions carefully and avoid moss killing products that is abrasive.
Jan 22 2:07 PM
Getting rid of the smells by vinegar, yes, actually using vinegar will be the least expensive way to get rid of smells from artificial grass. But I am not sure if vinegar will do the cleaning part of the job rather than deodorizing. To clean, you can always use mild soap or detergent, spray with garden hose.
Jan 21 10:15 AM
No, absolutely not! You never want to put artificial grass in a washing machine to clean it.
When it comes to cleaning the artificial grass and it is a very small piece, you can always rinse it off by using a garden hose outside along with mild soap, or to take it into a big utility sink and rinse it off from the faucet along with soap or detergent.
Jan 17 10:09 AM
You sure can! All you need is a razor blade (preferably carpet knife) and a pair of scissors. Artificial grass can be cut into almost any shapes, when cutting them, you will need to be careful not to cut into the stitches as the fibers might get loose, try to cut around the stitches possible. If cutting into the stitches can't be avoid, no worries as long as you know that fibers will fall out, normally losing some stitches won't affect the overall appearance of the turf at all, just seeing some fibers falling off can be a bit annoying. You can always give us call to discuss your applications with our expert team and we can guide you through, we will be very glad to help!
Jan 16 8:26 PM
We haven't experienced any issues with slugs going on artificial grass. Overall, the artificial grass doesn't provide any living conditions for pest or slugs. Artificial turf is made of Polyethylene and Polypropylene, or plastic. Such products provide no living environment for slugs to live with. Even though artificial grass surfaces always have infills in them, the infills are either sands or mineral particles which don't provide living conditions for slugs either. So I don't think slugs will live on artificial grass surfaces.
Jan 16 7:23 PM
There are couple of ways of deodorizing urine smells from fake grass, always use a garden hose to spray rinsing the grass with a attached bottle of vinegar, this probably the cheapest way for deodorizing. Or, you can use our Pet Odor Neutralizer, this product is designed to get rid of smells effectively and come in with a garden hose attachment already, simply attach it and spray, you will not only get rid of the smell, but also have a scent of freshly lawn cut. To find out more details on our Pet Odor Neutralizer, please check out this link:
Jan 15 8:45 PM
You can get a garden hose attached bottle and fill it with vinegar to spray rinsing the artificial grass to sanitize. Or you can have sanitizer filled into a garden hose attached bottle to spray and sanitize the turf. As you can see that the best way of sanitizing artificial grass is to use garden hose spraying.
Jan 15 4:26 PM
Not sure about your question, using a lot of water on artificial grass? You don’t need to use water on artificial turf unless you are talking about to use water spray cleaning the artificial lawn, in any case, I don’t see any good logic or reasons that you have to use a lot of water on your grass.
Jan 15 4:22 PM
No, chlorine won’t damage artificial grass. However you need be aware that chemical and water residues can stick onto grass fibers and create calcium buildups and after certain time period, the turf might start looking whitish: the reality is that nothing wrong with the artificial grass but chlorine residues and water calciums got built up on the grass fibers. When such issues occur, you can use calcium cleaners to rub off these buildups.
Jan 15 4:14 PM
It might if you leave the piece completely loose on the concrete. We always recommend to somehow secure the grass into the solid surfaces regardless a permanent or temporary applications before any usages. For permanent installations of turf onto concrete surface, you will need to use turf flies and 1/4” trowel and you need to make sure all edges have full contact with both glue and turf and concrete. For temporary installation, we recommend you to use strong double sided carpet tapes or Velcro along the edges to avoid any tripping hazards.
Jan 15 12:40 PM
It depends what caused the wrinkles. Most of the wrinkle issued caused by improper installations, to completely get rid of the wrinkles you will need to have your installer to pretty much reinstall the turf by provide solid and secure edging anchors, and stretch the turf correctly and add sufficient infills. If installations not done properly, you might see wrinkles during certain time of the day or during certain month of the year: this is because the turf is moving (expanding and contracting) along with temperature changes. Such movements can be minimized by secured lawn edges, proper stretching and sufficient infills.
Jan 15 10:54 AM
The cigarette will melt the grass fiber, but the grass won't catch on fire. Keep in mind that a lit cigarette can be as hot as more than 1100 degrees F, it will melt or burn anything! So you will need to be careful not to throw lit cigarette onto artificial grass, even though most of the time people don't even notice the melt if not to look closely.
Jan 15 11:57 AM
Artificial grass can be installed in any kind of weather conditions, and will hold up really well even bing snowed on. We have our turf all over the county, and we have never had any complains about our grass not holding up to snows. Want to see how the turf looks like in snow? check out this picture:
Jan 15 9:01 AM
It depends on the temperature after the rain, if in a warm summer day, the artificial grass will dry up very quickly, especially when there’s some actions on it. In cold weather, it might take a bit longer for the grass to get completely dry. So it is really difficult for me to get any exact timing as the answer will be very different from various temperature conditions.
Jan 15 9:54 AM
Technically yes. In this case, you can treat the artificial grass the same as real grass. Reality is that you either blow off or broom off the snows from artificial grass rather than using rock salt unless you have to. The rock salt itself won't damage the artificial grass.
Jan 14 11:23 AM
Once a while, you might need to fluff your artificial grass. Here are some basic ways to do that:
1. You can use a turf rake to fluff up your grass. Here is the link for the turf groomer available from Global Syn-Turf-Turf: https://www.globalsynturf.com/products/turf-groom
2. You can use a regular bristle (more rigid type) push brooms. See an example on this page: https://www.globalsynturf.com/installation/
3. You can garden hose or power washer to fluff fake grass as well.
4. Ultimately, you can have your installer or professionals to use a power broom to fluff your artificial grass lawn. Most installers use power brooms at their installations.
Jan 14 9:00 AM
A trampoline won't ruin artificial grass, as a matter of fact, a lot of backyard and playground designs have incorporated trampolines with artificial grass and such applications work out great. Here is an example of such application: https://www.globalsynturf.com/photos/fake-grass-synthetic-grass-phoenix-arizona/?sid=24&page=4
We would recommend the followings when having trampoline on artificial grass:
1. Make sure the entire area is big enough
2. You will need to install lawn pads underneath the artificial grass. our lawn pads come in with 3 thickness: 3/4", 1-1/4" and 2-1/2", the thicker of the pads, the better of fall ratings: if you use 2-1/2" thickness lawn pads under the grass, the fall rating is 8 ft., in another word, technically people won't get hurt if fall from 8' height onto the surface. Here is the link for our lawn pads: https://www.globalsynturf.com/products/lawn-pads
Jan 13 8:39 PM
It is very easy to remove debris from artificial grass lawns, here are some of my suggestions:
You can use garden brooms or rakes to remove leaves or light items.
You can use garden hose to rinse off dust or clean off the grass.
You can use blowers to blow items off the lawn, exactly the same way as your landscapers blowing debris off real grass lawns.
You also can use power washers to power spray the turf: an ultimate cleaning solution!
Keep in mind that when you are using your garden hose to rinse off the artificial grass, you can always attach detergent or pet neutralizer to better clean the turf or get rid of pet urine odors.
Jan 13 5:27 PM
Sure you can, if you have a chance to browse our galleries, a lot of our artificial grass lawn installations with furnitures on them and they look awesome. I would always remind people that just like carpet, you put furnitures on them for a while, and when you remove them, you will see the marks, so be aware of that artificial turf will be pressed down by the weight of your lawn furniture after a while.
Jan 13 2:04 PM
We recommend you to use the rake design for turf, here is the link to the product: https://www.globalsynturf.com/products/turf-groom
However, if your local stores don't carry this particular product, no need to worry, we have found that most of the leave rakes will work on artificial turf if they work on real lawns. From the installation standpoint, you can always use any regular bristle wide push brooms as well.
Jan 13 1:04 PM
Well, it is not "shedding", there could be two possibilities here:
1. There might be a problem with your artificial grass' anti-UV function. Artificial grass will start to deteriorate if it's UV protection breaks down. This happens when products are not made with proper anti UV additives ingredient. Our products' formula is all tested and proved to be the best on the market as far as anti-UV concerns. When turf starts deteriorating, fibers will break off and you will get "shedding" issues.
2. The artificial grass' tuft bind is not strong enough. The tuft bind is a terminology we use in the industry which refers to how strong the turf glues holding the fibers onto its backing. Turf made with weak tuft bind will have issues of loose fibers and make you think of "shedding". Our products are all made with very strong tuft bind at an average above 45 newton. You can find detailed tuft bind information on each product on this link: https://www.globalsynturf.com/artificial-grass-specifications-specs
Jan 13 9:15 AM
All our artificial grass products are designed and manufactured with excellent drainage capacity, average from 50 inches per hour and up. As we have mentioned in previous postings, should the bases of artificial grass be built properly, our grass can handle the downpour of a hurricane without a problem. You can find the permeability testing report for each of our product from this link: https://www.globalsynturf.com/artificial-grass-specifications-specs
Jan 13 8:22 AM
It is very easy to remove bird poop from the artificial lawn. All you need to do is to use your garden hose to spray them off, pretty much the same way you would remove them on a real grass lawn.
Jan 10 9:50 AM
It depends. Most of artificial lawns require very minimum cleaning if at all. Some of installations of front yard, the grass looks great after several years without any cleaning as traffics are light and not much usages. A lot of artificial lawns actually serve the aesthetic look and design, and not being used as much, so cleaning will be very minimum. As far as cleaning concerns, people normally use blowers and garden hoses, if for a small section, rakes can be used not only to remove articles on the lawn, but also to help standing up the turf. For more details regarding cleaning, please visit this link, under each product, you can find a Maintenance Guide: https://www.globalsynturf.com/artificial-grass-specifications-specs
Jan 10 9:22 AM
You don't have to, one of the key benefits of having artificial grass is to save water. However, from time to time you would like to clean your artificial lawn, it is ok to hose down the grass.
At the time of installation, most people chose to cap off the sprinklers for the lawn areas as they are no longer needed, occasionally, homeowners chose to leave the sprinklers so they can manually turn them on to rinse off dirt on artificial grass lawn: this idea might sounds good at the time but reality is they never turn on those sprinklers again!
Jan 10 8:45 AM
Weed can grow almost anywhere, however, it is very rare for weed to grow on top of artificial grass as the turf surface itself won't have the inhabitants for weeds. Most of our artificial grass designed with drainage holes, sometimes weeds will find their way to grow through the drainage holes also along the edges of the grass, in any case, it won't be nearly as bad as weeds growing in the real lawns. Even though weeds grow through the turf or on the edges, they are very spotty and never in a massive way. Couple things we can do to prevent and dealign with the weeds:
1. Install a layer of weed barrier under the turf at the installation. You can find details here: https://www.globalsynturf.com/installation/
2. Use weed killers to get rid of them or simply pull them out.
Jan 9 9:54 AM
You can use any regular weed killer such as Roundup: just make sure to use mask when using chemicals such as Roundup, it won't hurt the artificial grass, but such weed killers might be harmful for human, so to avoid inhaling or skin contacting of Roundups while using it to kill weeds. It is very interesting that we find more and more people tends to leave the weeds alone as they sometimes present more overall "realistic lawn" look.
Jan 9 9:11 AM
Absolutely! Some experienced installers have power washer as their standard installation equipment, after they install the turf and add infills, they will do a power wash on the finished product, not only to clean up the artificial lawn, but also to "brush up" the blades. Being experienced, they will not spray the infills out of turf, mainly power wash the grass fibers.
During the regular use of artificial grass and if you feel like cleaning, you can always use regular garden hose to spray. If power wash, just be a bit careful not to spray the infills out of the turf.
Jan 6 1:23 PM
It is not a good idea to vacuum artificial grass, instead, I will suggest you to use a blower to blow off stuff on the turf. Most of the fake grass installations will have infills in them, so when you use a vacuum, even though it won't damage the turf, but you will likely to suck out the infills. By using a blower, you can get rid of floating stuff on the lawn and you can always rinse things off the grass fiber if you need to have a deeper clean on your grass.
Jan 6 9:04 AM
Normally artificial grass holds up very well, and no need to clean it unless it gets to the point you would like to clean it. I have seen artificial lawns not being cleaned for years and still look great. However, it doesn't mean you don't clean the turf at all if you want to. Cleaning turf can be easy, you can simply use the garden hose to rinse off the turf, or power wash it. You also can use a soap bottle that attached to the garden hose to "wash" the turf first, then use water to rinse it off. If you use a power washer, you want to be careful not to get infills powered out of the turf, one of the cool things you can do when using power washer: you can get the fibers up standing nicely! We do have a simple artificial turf maintenance sheet you can find on this link: https://www.globalsynturf.com/artificial-grass-specifications-specs
Dec 17, 2019 4:52 PM
Yes, you can! It is very common that weeds grow at the outer edge of synthetic grass, the interesting fact is that many people leave those small weeds alone, as such weeds make the entire artificial lawn look more realistic!
Dec 13, 2019 12:16 PM
Areas that have been "matting down/twisting" are not manufacturing related. Such "matting down/twisting" issue shall be caused by usage, traffic or other unknown external forces. Most of our artificial grass products are with engineered blades which provide excellent resiliency. However, like any PE products, the enhanced can absolutely prolong the time frame of fibers "standing up", but depends on usage and traffic, certain areas will lay down sooner than less used and lighter traffic areas. It is always a good idea to rake or brush up the laying down areas when you start seeing it so the fibers won't build up their "memories" for laying down. Sometimes, adding more infills will help as well.
Dec 12, 2019 3:21 PM
Thanks for your question. The short answer is yes. However, I assume your concern is if fire drops on the turf, what will happen, correct?
Our artificial grass product is not flammable, you can find such information on this link: https://www.globalsynturf.com/artificial-grass-specifications-specs
However, I would like to remind you that even though our artificial turf won't catch on flame, but high heat and fire will burn and melt the products. So you will need to be careful while doing BBQ so charcoal or flames or high heat elements won't drop on the turf.
Dec 9, 2019 3:46 PM
First of all, you will need to find out exactly what areas: it is very common that turf near sprinkler sprays or other source of waters start change colors after a while: water residues do build up on the turf fibers which "change" the color to "whitish".
Second, how to determine the color change is a water residue build-up? Simply pull out a piece of fiber, scrap it by using your finger tips, the whitish buildup should come right off.
Can you clean the water residues off? Yes, by using regular non-abrasive cleaners. However, if the sources not being removed, the buildup will come back.
Also, the turf can look whitish if they are matted down which is a purely directional visual reflection and has nothing to do with the turf.
Dec 28, 2018 5:11 PM
Technically you can. However, the roundup won't be as effective if it can't get through the turf backing to kill the roots. You can pull out the weeds and spray the roundup at the hole where the weeds come through: hose it off if the roundup gets on the turf.
Please feel free to contact us if you have any questions, thank you.
Oct 24, 2018 11:03 AM
Clean up the surface from debris with leafblowers or rake. Hose off pet waste. To remove any spillage, use regular cleaner, rag or brush, and then rinse with water.
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Global Syn-Turf, Inc. is a leading manufacturer and wholesaler of high-quality artificial grass in the United States and Canada. The company offers an extensive selection of products for commercial and residential landscapes, playgrounds, sports athletic fields, municipalities, golf putting greens and pet areas. Global Syn-Turf, Inc. provides innovative, environmentally friendly synthetic turf systems which require little maintenance, no water, pesticides, or fertilizers through multiple company-owned distribution centers across the United States. The state-of-the-art artificial grass offers realism, drainage, performance, safety, and durability. Global Syn-Turf is the exclusive artificial grass partner of San Francisco 49ers.