Questions & Answers
Jul 15 8:11 AM
Hi Linda! Thank you for your question. No need to use any chlorinated products, disinfectants, bleach, or high acid or alkaline chemicals on synthetic turf. Just rinse it with water. To neutralize smells, you can use Pet Odor Neutralizer. It's a live liquid enzyme, non-toxic, has over 150 billion microorganisms per gallon and quickly dissolves odors/bacteria. Pre-wet surface; shake the bottle well before use. Attach the nozzle to the water house, and rinse the surface; it dilutes 2 oz per gallon of water.
Jun 12 5:27 AM
You can find the two-part artificial grass installation videos in the "Installation" section on the website:
Or watch videos on youtube:
Here are our installation guides for installing turf of different types and for different applications:
Jun 12 6:03 AM
Mark, call Jim from Hendy turf (386) 315-0850.
Jun 12 6:05 AM
The color of our turf is intrinsic and bleach should not hurt the turf, however, it is always best to test a small area.
Jan 3 4:55 PM
Jan 2 9:08 PM
Without infill, the average rating for both products are at about 9 ft. However, we always require 2 pounds of sand infill when installing the putting greens: the average readings on both products with infills is 12-14 ft.
Dec 28, 2018 10:11 PM
Technically you can. However, the roundup won't be as effective if it can't get through the turf backing to kill the roots. You can pull out the weeds and spray the roundup at the hole where the weeds come through: hose it off if the roundup gets on the turf.
Please feel free to contact us if you have any questions, thank you.
Dec 26, 2018 7:05 PM
Yes, we have our turf independent tested and passes all nine levels for fire retardant. We have test sheets available from the office staff. Our turf is installed at former Angels manager Mike Scioscia house, and it had melted but turf helped stop the house from going up.
Oct 24, 2018 2:56 PM
To calculate the amount of infill for synthetic turf, divide the pile height of turf by two, multiply it by the square footage of your area and 0.0833333; you'll get the number of required cubic feet. Multiply this number by the infill weight per cubic feet, and you receive the infill weight in pounds. Silica sand, for example, weighs 80 lb/per cubic feet.
Oct 24, 2018 2:59 PM
- Remove 3-4 inches of soil.
- Lay 2.5 inches of drain rock, moisten it and compact.
- Add 1.5 inches of decomposed granite.
- Roll out the turf in into position and cut the edges.
- Fasten ends and seams with 40D or 60D nails.
- Apply infill.
- Hand or power broom.
Please, refer to a detailed artificial grass installation guide.
Oct 24, 2018 3:03 PM
Clean up the surface from debris with leafblowers or rake. Hose off pet waste. To remove any spillage, use regular cleaner, rag or brush, and then rinse with water.
Oct 24, 2018 3:05 PM
The cheapest types of infill are silica sand and green sand. You can use eco-friendly Super-Fill sand coated with Arch Biocide known for its antimicrobial properties. Zeolite organic infill controls odors and is ideal for pet areas. TCool infill helps to keep the turf temperature down 50% on hot, sunny days; it also adds the benefit of the anti-microbial addictive, BacShield.
Oct 24, 2018 12:11 PM
The prime benefit is no maintenance. You don't need to mow, water, fertilize, control weeds, or re-seed artificial lawn. It always looks beautiful. For the arid west, conserving water can be the number one motivation for installing synthetic turf. For pet owners, having clean, dry outdoor space is a treat. For parents, safe, cushioned, chemical-free environment for kids is the priority.
Oct 21, 2018 10:59 AM
Under regular traffic, artificial grass lasts up to 25 years. It won't fade or flatten over time. Global Syn-Turf has a 15-year warranty on all turf products.
Oct 24, 2018 3:06 PM
The face weight (or pile weight) is the weight of the turf pile per square yard measured in ounces. It should not be confused with the total weight as it includes the weight of the backing. Face weight is used to determine the turf durability.
Oct 24, 2018 3:07 PM
Cut the turf to fit your area. Clean the surface with soap and warm water to ensure the adhesion. Glue around the edges and seams. Lay out the grass. Stretch it. Trim off any excess turf. Compress glued areas. Allow 24 hours for adhesive to set.
Oct 24, 2018 12:17 PM
I believe so. For 1,000 square feet of natural grass lawn, you spend approximately $19,500 in 10 years period; $2,000 in installation costs, and $1,700 in annual maintenance (watering, mowing, sprinkler repairs, re-seeding, fertilizing, weed control, etc.) It may cost you $4,000-$6,000 dollars to install 1,000 sq. ft. of synthetic grass, but there are no upkeep expenses.
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Global Syn-Turf, Inc. is a leading manufacturer and wholesaler of high-quality artificial grass in the United States and Canada. The company offers an extensive selection of products for commercial and residential landscapes, playgrounds, sports athletic fields, municipalities, golf putting greens and pet areas. Global Syn-Turf, Inc. provides innovative, environmentally friendly synthetic turf systems which require little maintenance, no water, pesticides, or fertilizers through multiple company-owned distribution centers across the United States. The state-of-the-art artificial grass offers realism, drainage, performance, safety, and durability. Global Syn-Turf is the exclusive artificial grass partner of San Francisco 49ers.