That lawn we have laid gauge is 15% larger than the sample the salesperson showed us. The sample is also softer. Can the salesperson still argue it is the same quality (eg stitch rate had increased to compensate?)
 | Feb 18, 2022 11:58 PM |
The key spec is the faceweight regarding your concern: our turf is manufactured on different machines, more specifically in 3/8”, or 1/2” or 5/8” gauges, in order to achieve the same faceweight, grass made on 1/2” gauge machine will have higher stitch rate, in another word, more stitches per 4 inch than 3/8” gauge. The yarn used for the same turf product is always the same but can be different dyelots. Your sample should be the same as your product in term of faceweight and look very similar in color: again, different dyelots between the sample and product can provide some very minor shade and color variations. Sometimes, the sample pieces might have been touched and felt a lot under indoor temperatures, when bring it outside placing next to the freshly installed turf in colder weather, the hand feel on the sample might be softer. If you leave the sample on the turf during a warm day, the hand feel on both should be very close. If you have other questions, please call us at 877 796 8873 or email us at [email protected], thank you.