Thank goodness for reputable artificial turf companies. I had a contractor install my artificial turf and the installation was so bad that I didn't even pay him the balance for the job do. I finally had to call around to other artificial turf contractors to help fix the job that this turf company did. I asked some friends and neighbors for referrals for artificial turf companies and a good friend of mine referred me to Global Syn Turf. I called Global Syn Turf and ask them if they would come out and look at the job and they told me they did not do installations. They did refer me to an installer in my area who came out and was licensed and bonded and said he would take care of the job. He ended up fixing the job and we never ever heard from that other artificial turf company and they never try to collect my promise. My advice everybody is to make sure you hire a reputable artificial turf company who is licensed and bonded and ideally comes with references.