Mike Kornman
Joined: February 2, 2021

 I found Global Syn Turf at a local Landscape Supply Company here in Atlanta Georgia. The artificial turf and a different name through the dealer that I was using but it was manufactured by globalsynturf. The artificial turf was great and really look natural and realistic and St natural sunlight we had installed through the local dealer here in Atlanta Georgia about six months ago. Turned white so we went back to the dealer and showed them pictures. They got us involved with the claims department and globalsynturf very professional and very responsive and concerned with the mall Global Syn Turf sent out a representative from their company to take a look at the turf. as it turned out one of the sprinklers from our planter was over spraying on to the artificial turf. Clearly artificial turf is not in the water but what happened is the calcium in our city created a white film on the turf. Global send Turf pointed out that you do this was not a product defect and it's easily be taken care of by rubbing some CLR chemical onto the turf. It took the white off immediately and the turf was green again Global Syn Turf pointed out that Andy door was no defect and it was just from overspray of our sprinklers the created this I wanted to write this review to thank our local dealer distributor in globalsynturf or being very responsive to a matter that would have a great concern for me and my wife. Artificial turf is not inexpensive to put in and when we saw the white on the artificial grass to be quite honest but we were very concerned. Now that we know nothing is wrong we feel a lot better but you want to think the claims department Global Syn Turf very professional and how to handle the situation. 

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