Global Syn Turf is one of the better artificial turf companies I have worked with. they have one of the best warranty and Claims Department Industry today. They back there Turf with a manufacturer's 15-year of product warranty against any and all that. I had some artificial grass installed about a year ago and it ended up being defective. I reached out to the local dealer distributor in my area that sold me the turf and they referred me to the claims department for Global Syn turf. They responded to me right away and asked me to send pictures and proof of purchase. Which I did. they got back to me within 24 hours and told me that the pictures look like there was a defect in the artificial turf and asked if I wanted my money back or if I wanted a new piece of turf sent to me. I elected to have another piece of turf sent to me at no cost delivered right to my front driveway. My local installer was kind enough to reinstall the artificial turf for us and I have to say the yard looks fantastic. I want to thank Global Sn Turf for their hard work and professionalism.
